Dan Sullivan’s 2005 book, How the Best get Better, contained some simple tips around improving your referability – I thought it would be useful to repeat here.
Four simple rules:
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Turn up on time
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Do what you say you will do
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Finish what you start
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Always say please and thank you.
What struck me most about this framework is the absolution simplicity of its guidelines, and the no-brainer nature of the points.
So if the rules of the game are this simple, why publish them here? Tragically these behaviours are atypical – especially rules 1 and 4!
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