Maxymiser have done a great job breaking down Pinterest into key uses and benefits. Makes for a good read if you are thinking of leveraging Pinterest fo ryour business.
Why bother with Pinterest?
Group Buying enters the Trough of Disillusionment, will it recover?
Gartner describes the adoption of Technology (where there has been clear market Hype) using the Hype Cycle diagram. The same diagram can be usefully adapted to describe the current challenges facing the Group Buying industry given it was built on a platform of extraordinary hype and has since suffered its own decline. Also, much like how the Technology Hype Cycle describes the organic adoption of the technology over time once the Hype has dissipated and the useful nature of the innovation emerges, Collective Buying does add real value to Merchants and Consumers, and beyond the hype and the noise of Group Buying, that value add still exists – which then begs an interesting question, what is required to ensure an enduring future for Group Buying?
The key phases of the Gartner Hype Cycle are on the left of the table, an equivalent stage in the Group Buying evolution is on the right:
I believe that to get through the Trough of Disillusionment and onto the Slope of Enlightenment, the players in the industry need to follow the 4 tenets of Effective Group Buying:
-
Provide genuinely useful marketing services for Merchants, including valuable insights on their new customers and mechanisms to drive upsell and loyalty
-
Minimise the promotion of irrelevant offers through investments in targeting technology
-
Add Value to their members through genuine discounts on products and services
-
Underwrite their offers with a suitable customer support policy and helpdesk
Personalisation–based on 57 signals
I changed the name of my blog having been struck by the notion that there are 57 signals to indicate a Consumers preferences, and that each of those signals or cues can be read at the point they reach your site.
This is a powerful notion and should underpin much of what we do at Cudo, given the goal of any Consumer is to find the shortest possible route to their desired outcome; from browsing offers, purchasing, making a recommendation, checking their account status, Social Sharing or even unsubscribing.
Identifying the individual cues is not hard, the smarts are in connecting multiple cues to the customers intention and adjusting the experience accordingly.
This is a subtle change in how we think about personalisation, which has hinged on Consumers being signed-in until now, that will result in a significant improvement in the experience for everyone who touches the site.
Better get moving.
57 Signals 